Auto & tire · Inland Empire
How E&E Tires Turned More Estimates Into Approved Jobs
A real auto & tire shop was writing estimates that never came back. We deployed GrowthOS, powered by TorqOS, to follow up automatically—so more written work turned into approved, paid jobs.
The business
E&E Tires is an Inland Empire auto & tire shop—the kind of local, service-bay business that lives and dies on how many estimates turn into booked work. Plenty of customers came through the door; the question was how many came back to say yes.
The problem
Estimates were getting written and then going quiet. Without a structured way to follow up, quotes went cold, busy days meant missed callbacks, and one-time visits never became repeat service.
- Written estimates with no consistent follow-up—so decisions stalled.
- Phone tag and busy bays meant quotes slipped through the cracks.
- No easy way to bring past customers back for their next service.
- Customer history scattered instead of in one place the shop owns.
The system we built
We deployed GrowthOS for the shop, powered by TorqOS—the engine that runs the estimate-to-approval flow. Instead of a website that just sits there, the shop got a system wired to recover written work and rebook service.
- Automated text and email follow-up on every written estimate, while intent is high.
- A cleaner path for customers to review and approve work—less phone tag.
- Service reminders that bring customers back instead of relying on memory.
- A first-party customer database the shop owns and can market to again.
The results
More
estimates followed up and turned into approved jobs
Fewer
quotes left to go cold without a callback
Repeat
customers brought back for their next service
“We've had a great experience with this app at E&E Tires. It's really simple to use, keeps us organized, and makes running the shop much easier. It has saved us time and helped us stay on top of everything. Highly recommend!”
How it works
- 1
Estimate is written
The customer gets a quote—and TorqOS captures it instead of letting it disappear.
- 2
Follow-up is triggered
Automated text and email nudges go out while the customer is still deciding.
- 3
Work gets approved
A clear approval path turns more written estimates into scheduled, paid jobs.
- 4
Customer is rebooked
Service reminders bring them back—turning one visit into an ongoing relationship.
Frequently asked questions
- Can you do this for my shop?
- Yes. We deploy GrowthOS + TorqOS around your specific estimate and approval process. Book a growth call and we'll map it for your shop.
- How long does it take to get running?
- It depends on your current setup and how you write and approve work. We'll give you a realistic timeline on the call.
- Will it work with the systems I already use?
- TorqOS is built to complement how your shop already runs—we wire the follow-up around your existing process rather than forcing a rip-and-replace.
- Do you serve shops in my city?
- We're based in Moreno Valley and serve the Inland Empire—Riverside, San Bernardino, Ontario, Fontana, Corona, Rancho Cucamonga and nearby—plus remote clients.
Want this for your shop?
If you're writing estimates that never come back, we can build the same system for your auto or tire shop.
(951) 446-7518